Privacy Policy

Last Updated: 4/4/2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

  • Personal Information: Name, mobile number, email, and shipping address.
  • Order Details: Purchase history and delivery preferences.
  • Communication Data: SMS, WhatsApp, and email interactions.
  • Technical Data: IP address, browser type, and cookies for website analytics.

3. How We Use Your Information

  • To process your orders and deliver mangoes.
  • To send OTPs for login authentication.
  • To send order updates via SMS/WhatsApp (confirmation, dispatch, delivery).
  • To send invitation messages via WhatsApp for promotional and engagement purposes.
  • To send promotional offers (with your consent).
  • To comply with legal and regulatory requirements.

4. Data Sharing & Security

  • We do not sell or rent your data to third parties.
  • We share data only with trusted service providers (e.g., Twilio for SMS, WhatsApp).
  • We implement encryption and secure storage to protect your information.

5. Opt-Out & Data Rights

  • Opt-Out: Reply STOP to unsubscribe from SMS/WhatsApp.
  • Access & Deletion: Request your data or deletion by emailing support@dillse.com.

6. Contact Us

For questions, contact us at:

Email: support@dillse.com

Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device to enhance your browsing experience.

2. How We Use Cookies

  • To improve website performance and user experience.
  • To track website analytics via Google Analytics.

3. Managing Cookies

You can disable cookies via your browser settings.

4. Contact Us

For questions, email support@dillse.com.

Opt-In & Opt-Out Messaging (Twilio Compliance)

Opt-In Message (When User Registers/Login)

"You have opted in to receive messages from DillSe, including order updates, promotional invitations, and WhatsApp messages. Reply STOP to unsubscribe."

Opt-Out Handling (If User Replies STOP)

"You have successfully unsubscribed from DillSe messages. Reply START to re-subscribe."